Privacy Policy

At tapWint, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, when you participate in activities on the platform, or otherwise when you contact us.

• Personal Information: Name, email address, phone number, and other contact details.
• Verification Information: ID card and selfie for verification purposes.
• Payment Information: Payment card details and billing information are not saved by tapWint; we use trusted payment platforms to handle these securely.
• Usage Data: Information about how you use our platform.

We use the information we collect or receive:

• To facilitate account creation and the login process.
• To send you marketing and promotional communications.
• To send administrative information to you.
• To fulfill and manage your orders and subscriptions.
• To post testimonials with your consent.
• To deliver targeted advertising to you.
• To administer rewards, surveys, and other promotions.
• To carry out research.
• To request feedback and to contact you about your use of our platform.

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

We do not store payment card details and billing information on our servers. Payments are processed by trusted third-party payment platforms that adhere to the highest standards of security and compliance. Please refer to the privacy policies of these third-party services for more information on how they handle your data.

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete all (or some of) the personal data we hold about you. To exercise these rights, please contact us at our support email address.

Steps to Request Account Deletion:

1. Send an email to [email protected] with the subject line "Account Deletion Request".
2. In the email, provide the email address associated with your tapWint account.
3. Include a statement requesting the deletion of your account and associated data.
4. Once we receive your request, our support team will process it within 7 business days.
5. You will receive a confirmation email once your account has been successfully deleted.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.